SUPPORT — ROAD GUARDIAN
Need help with the Road Guardian customer app or Truck (driver) app? We are here to help.
CONTACT
Email (best for most issues): [email protected]
Privacy requests: [email protected]
Legal enquiries: [email protected]
Please include:
- Your registered email address
- Whether you use the Customer app or Truck (driver) app
- A short description of the issue
- Screenshots if useful (hide passwords and full card numbers)
Response time: We aim to reply within 1–2 business days (Malta business hours).
COMMON TOPICS
Customer app
- Booking a tow or roadside job
- Quotes and pricing
- Payment with card (Stripe)
- Job status and completion code
- Vehicles on your account
- Account login or password reset
Truck (driver) app
- Login and session issues
- Active truck / equipment type (van, low loader, ramps, wheel lift)
- Truck photo for clients
- Job board and matching jobs
- Accepting and closing jobs
- Earnings and platform fees / debt payments
- Push notifications for new jobs
- GPS / location permissions
Password reset
Use “Forgot password” in the app. You will receive an email with a reset link (valid for a limited time). If you do not receive it, check spam or email [email protected] from your registered address.
Account & data (GDPR)
You can request a data export or account deletion via the app compliance features where available, or email [email protected]. See our Privacy Policy for details.
LEGAL
Terms of Service: https://rgs.orpyxis.com/legal/terms
Privacy Policy: https://rgs.orpyxis.com/legal/privacy
OPERATOR
Orpyxis Technologies — Road Guardian
Malta
Web: https://rgs.orpyxis.com
This support page is for end users of the Road Guardian mobile apps. Fleet manager and internal admin tools are handled separately by your operator contact.